Privacy Policy

1. Introduction

Bourd ("we," "our," or "us") operates the website bourd.dev and provides AI search visibility monitoring services (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Create an account or sign up for our Service
• Fill out forms or surveys
• Contact us for support or inquiries
• Subscribe to our newsletters or marketing communications
• Participate in our beta programs or waitlists

This may include:

• Name and email address
• Company name and job title
• Phone number
• Payment information (processed by third-party payment processors)
• Profile information and preferences

2.2 Information We Collect Automatically

When you access or use our Service, we automatically collect certain information, including:

• Log information: IP address, browser type, operating system, referring URLs, access times
• Usage information: Features used, time spent, click patterns
• Device information: Hardware model, operating system version, unique device identifiers
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as Google OAuth for authentication, payment processors, and analytics providers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a portable format
• Restriction: Request restriction of processing of your personal information
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at michael@bourd.dev. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Service.

We use analytics services like Plausible Analytics to help us understand how our Service is used. These services may collect information sent by your browser as part of a web page request.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. GDPR and CCPA Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA). This includes:

• Lawful basis for processing personal information
• Right to request information about data collection and use
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights